A MONSTER Truck event has been slammed a “let down”, as attendees demand refunds.
Despite promising an “adrenaline-pumping weekend of thrills”, attendees were left disappointed by long waits for lacklustre performances.
The event promised an ‘adrenaline-pumping weekend of thrills’[/caption]
The finale featured a monster truck driving over four cars[/caption]
Some attendees have asked for refunds on their £19 tickets[/caption]
The dusty field wasn’t a suitable setting according to attendees[/caption]
The RA Monster Events’ advert promised “jaw-dropping stunts, heart-racing races, and massive tire-crushing action”.
After paying £19 per ticket for the two-day event at Wolverhampton Racecourse, attendees were underwhelmed by the shows, with some demanding refunds.
The event took place in what some visitors described as a “dusty car park”, which commentators told audiences was causing issues for the vehicles.
Several of the weekend’s events were also impacted by “operational issues”.
One attendee said: “We queued longer to get in the place than we stayed there, there was nowhere to sit and we couldn’t see a thing.
“The event was such a let down, it was an awful experience.”
This was after she had spent £85 on five tickets to bring her truck-loving two-year-old to the event.
Another said that commentators used the terrain as an excuse for the poor display.
She said: “They had advertised a stunt man jumping on fire in the promotional videos, but that didn’t occur. I am assuming it was due to it being slightly windy that day, so unsafe.
After a disappointing first day, she called the ticket provider to ask for a refund on the £55.30 she spent on four tickets.
She was told to contact RA Monster Events directly but hasn’t heard back.
Throughout the weekend, guests were expecting a range of events across bikes, stunts and monster trucks.
She said: “The acts were quite disappointing, seemed very limited and short.
“I felt deceived that the ‘show’ was portrayed as a lot larger and involved a lot more than it actually did, and that certain things were missing, such as the ride on monster trucks,” she added.
The wait time for the acts took upwards of 40 minutes, with over an hour for the finale monster truck show.
This finale only lasted eight minutes and featured one truck driving in circles, crushing four cars.
In an advert for the event it says the morning session would run from 10am-2pm, and the afternoon session from 4-8pm.
The advert also promised monster truck rides, but these were reportedly cancelled on the day.
One family was left disappointed by the finale.
After a forklift moved cars around, leaving four in the middle of the arena, the monster truck “drove round and round and over the cars – it was so disappointing and all felt a bit flat” an attendee said.
He said: “It was just a shambles, the kids were really disappointed.
“The most disappointing thing was the venue and the lack of organisation – a dusty, dirty carpark essentially.”
The attendee said that ground surface impacted the shows, and that it should have been on grass or tarmac.
With temperatures soaring to 34C over the weekend, attendees found it difficult waiting around in the heat.
The open area lacked shade, and the venue charged £2 for bottles of water.
UK Monster Truck Rides, who supplied trucks for the weekend, pulled out of the show and RA Monster’s future shows after the “minimum requirements” were not met.
A statement on RA Monster Events’ Facebook page blamed a former truck partner for withdrawing at short notice.
It said: “The decision to withdraw was made solely by the ride truck operator.
“While we respect their right to make their own operational decisions, we must firmly correct the record: our event fully met all agreed safety and operational standards.
“RA Monster Events is committed to delivering an unforgettable and safe experience for families across the UK.”
Throughout the summer they will be hosting their Motorfest and Funfair events in towns like Market Rasen, Wolverhampton, Hertfordshire and Great Yarmouth.
The Sun has approached RA Monster Events for comment.
