A DAD turned green after being served “rancid” ham covered in mould on an easyJet flight – with the airline subsequently ordering a packaging overhaul.
Idriss, 37, bought a Spanish tapas box for around £8 during a flight from Santorini to Gatwick on June 29.
The rotten ham has led to a major packaging overhaul[/caption]
Dad Idriss said he was nearly very ill[/caption]
easyJet has ordered new packaging seals[/caption]
But found the ham was rotting, despite being in date, with Idriss saying he was almost sick – and fears other passengers could be at risk.
As a result, the airline has now ordered a food supplier to implement “corrective measures” in the form of an improved packaging seal, The Sun can reveal.
Idriss told us: “When I opened up the pack of ham it was absolutely disgusting, in the top corner it was all really mouldy.
“It was really awful. It is lucky I didn’t eat it because with meat that’s gone off you could likely be very sick.”
However, musician Idriss, from Surrey, did initially accidentally put the rotten meat in his mouth and said it tasted of “sewage”.
The flight attendant offered a free replacement but Idriss declined, adding: “To be honest, it’s put me off ham. I don’t want to eat ham at all, it was so grim.
“Imagine if I’d have eaten it. With ham, or pig meat you have to be so careful – I could’ve literally been so ill.”
He added: “I don’t know how it can go off when it’s packed in that air tight.
“It did smell off, as soon as I opened it I could smell it.”
After emailing easyJet when he got home, the dad – who spends over £30,000 a year with the airline due to work travel commitments – he was told the issue was caused by “a broken packaging seal”.
In the email, seen by The Sun, Idriss was told: “After reviewing this incident, I can confirm that the mould was caused by a broken packaging seal.
“As a result, the supplier is implementing corrective measures by introducing a new packaging format with an improved sealing style.
“We are committed to maintaining the highest standards of food safety across our operations and continue to closely monitor feedback related to food safety to ensure that all food supplied to our customers and crew is safe and of good quality.
“We apologise that your experience did not meet these expectations.”
An airline spokesperson told The Sun: “We take food safety onboard very seriously and as this is well below the standards we expect for our customers.
“We immediately raised [Idriss’] experience with our supplier who identified this isolated incident was caused by damaged packaging, and have taken steps to ensure this does not happen in future.
“We have been in touch with [Idriss’] to apologise and have offered a gesture of goodwill for his experience.”
Do you know more? Email ryan.merrifield@thesun.co.uk
The meat had rotted despite being in an airtight seal[/caption]
