BRITISH AIRWAYS has conducted a trial of its in-flight drinks service – and it’s bad news if you like your free bottles of water.
The trial that took place last week affected certain passengers travelling from London Heathrow to Miami, Boston and Los Angeles who were not provided with plastic water bottles during their flight.
Passengers in certain cabins were given paper cups rather than plastic bottles[/caption]
The trial lasted just one week[/caption]
Thirsty passengers wanting to hydrate were provided with water in paper cups instead.
The change was for those on long-haul flights heading to the three US cities who were sitting in economy and premium economy.
It did not affect flyers in BA’s Club World or First Class.
British Airways confirmed the one-week trial was reduce single-use plastic onboard, and it took place from June 16 to June 22.
A spokesperson for British Airways told The Independent: “This is a one-week trial on three routes as part of efforts to reduce plastic waste.
“The views of our customers are very important to us, and we’ll be listening very carefully to their feedback.”
On FlyerTalk, passengers took to the forum to express how they felt about the changes.
One wrote: “I read about this trial, seems ridiculous I know but BA are looking for ways to save plastic, I can’t see it being accepted.”
Another however added that it was a “good idea” to get rid of plastic bottles with someone else adding they had never used one on a flight.
Last year, British Airways scrapped three-course meals in its business cabin on late take-offs.
As part of the trial, plastic water bottles were not handed out[/caption]
Starters have gone and the choice of main courses and desserts has been reduced.
Two of the four mains on a Club World menu after 9pm are cheese and crackers, and soup. One of the puddings on offer is chocolate chip cookies.
British Airways sources said passengers receive the same premium food and drink offering on board.
It was said that the menu changes on flights leaving after 9pm was aimed at helping passengers who were keen to get to sleep.
About the changes to the in-flight service, a spokesperson for British Airways told The Sun: “We’re incredibly proud of our premium dining experience, which includes a wide range of meal options to suit the preferences of our customers depending on the time of day they’re travelling.
“We trialled our new brunch offering with thousands of customers across numerous routes and received extremely positive feedback on both the quality and variety of options offered.”
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British Airways are attempting to reduce plastic waste[/caption]
