DRIVERS have been warned it could take a year to fix their motor after a major car brand issued an urgent recall last month.
The recall was issued on June 20 and hit some 120,000 owners across the country.
Citroen issued a rare ‘stop drive’ notice in June[/caption]
Thousands of motorists were told their car’s airbags were found to be faulty.
Citroen DS3 and C3 models were recalled over a potentially deadly threat posed by the faulty air bags.
Now the French motor maker is warning that it could be next year before all the cars affected by the recall are fixed.
Citroen DS3 models built between 2009 and 2019 and CS3 models built between 2009 and 2016 were affected by the recall.
Motorists are now flooding dealers with calls for help repairing their motor’s dodgy airbags.
Manufacturer Stellantis has instructed motorists not to drive the recalled motors.
Thousands of customers are now flooding phone lines with requests for help.
The fix reportedly takes about an hour and a half with Citroen workshops already booking up fast.
Some dealers are able to offer the service in just a few days time while others are taking longer.
Some are reportedly not able to offer the service until 2026 leaving customers without a car for months.
Manufacturer Stellantis issued a rare “stop drive” action at the end of June.
The firm said it is mobilising a team of dealers, suppliers and manufacturing plants to deal with the airbag issue.
Faulty airbags used in the recalled motors were also used by a variety of manufacturers.
The affected cars were already part of a recall started more than a year ago.
It could take until 2026 before all the affected motors are fixed[/caption]
Motorists have been urged not to drive their cars[/caption]
With a woman tragically dying in France last month after sustaining injuries from an airbag in a 2014 Citroen C3 the manufacturer issued the urgent recall notice.
Motorists are encouraged to check if their car is affected on the Citroen website.
The Sun has contacted Stellantis for comment.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
